Payment Related

We accept payment in Cash upon Delivery of garments back to the Customer. You can estimate the bill amount at the time of handing over your garments to the Pickup Rider. The Invoice will be handed over to the customer at the time of Delivery. We will soon incorporate Online Payment Option and the details will be available soon. All advance payment must be recorded in the Pickup Slip and signed by our Pickup Rider.

We operate from 10 AM to 8 PM, 7 days a Week. You can schedule a pickup through our website or by calling us. You need to provide your Name, Mobile Number, Address and Pickup Date & Time Slot. Our Rider will be at your doorstep at the mentioned time slot. However, we do not guarantee it. You need to count your clothes at the time of pickup and verify it on the pickup slip you will get from our Rider. The garments will be delivered on the date & time mentioned on the Pickup Slip. However, we do not take any guarantee of it. Any special instruction has to be provided to our Pickup Rider and must be mentioned on the Pickup Slip provided to you.

All accessorized which can be detached from the garment will be counted as separate items and charged separately. No claims for garment loss will be entertained if any mismatch is reported after making the payment. For any loss or damage of garment, the compensation amount shall not be greater than 10 times of cost of processing that garment. This is to standardize the amount for clothes of different brands. We take no guarantee of color bleed in laundry. You are advised not to give clothes that may bleed color in laundry. However you may give it for dry-clean. The rates are subject to change without prior notice. Any issue with respected to Quality has to be reported to us within 24 hours of Delivery of garments.

Cancellations Related

For cancelling your scheduled pickup, you need to call us and inform. Cancellation is not chargable as long as the Rider has not left our station to pickup your garments. Otherwise, the customer may have to pay 50 Rupees as conveyance charges.

Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Easy Laundry Services (Owner of Easy Laundry Services) relationship with you in relation to this website and the Service (as described below).

The term 'Easy Laundry Services' or 'us' or 'we' refers to the owner of the website whose registered office is “EASY LAUNDRY SERVICE”, GROUND FLOOR, F-125, LADO SARAI, NEW DELHI - 110030, India. The term 'you' refers to the user or viewer of our website.


User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided by EASY LAUNDRY SERVICES. The Services provided by EASY LAUNDRY SERVICES is a technology based service which enables the picking up of clothes from households or offices, getting it processed in-house or through third parties, and delivering it back to the customer through the use of internet and / or mobile telecommunications devices. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law; i. e. user(s) must be at least 18 years of age to be eligible to use our Services.

EASY LAUNDRY SERVICES advises its users that while accessing the web site, they must follow/abide by the related laws. EASY LAUNDRY SERVICES is not responsible for the possible consequences caused by your behaviour during use of web site. EASY LAUNDRY SERVICES may, in its sole discretion, refuse the service to anyone at any time.


This agreement applies to user(s) if user(s) are visitors, registered - free or paid user(s) who access the web site for any purpose. It also applies to any legal entity which may be represented by you under actual or apparent authority. User(s) may use this site solely for their own personal or internal purposes. This agreement applies to all EASY LAUNDRY SERVICES offered on the web site, collectively with any additional terms and condition that may be applicable to the specific service used/accessed by user(s). In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific Services shall prevail.


EASY LAUNDRY SERVICES may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the Services will signify your acceptance of the changed terms.


EASY LAUNDRY SERVICES reserves the right to collect user data including name, contact information and other details to facilitate services or use of its platform to avail services. All information collected from the user are on a bonafide basis. Misuse and misrepresentation of identity or contact details will lead to automated termination of services or the use of the platform without prior notice to such users. User accounts bearing contact number and email IDs are created and owned by EASY LAUNDRY SERVICES. In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail ID, the account shall be indefinitely suspended. EASY LAUNDRY SERVICES reserves the full discretion to suspend a user's account in the above event and does not have the liability to share any account information whatsoever.


Most content and some of the features on the web site are made available to visitors free of charge. However, EASY LAUNDRY SERVICES reserves the right to terminate access to certain areas or features of the web site at any time for any reason, with or without notice. EASY LAUNDRY SERVICES also reserves the universal right to deny access to particular users to any/all of its Services without any prior notice/explanation in order to protect the interests of EASY LAUNDRY SERVICES and/or other visitors to the web site.


The information contained in this website is for general information purposes only. The information is provided by EASY LAUNDRY SERVICES and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Every effort is made to keep the website up and running smoothly. However, EASY LAUNDRY SERVICES takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond control.